Bankruptcy should always be a last resort (see our Debt Relief section for bankruptcy alternatives). However, if you are determined to file bankruptcy but have not done so yet, then please take your time and don't rush the process - it is more important to ensure that all your bases are covered rather than to make a mistake that may cost you later.
- Obtain Credit Reports. You absolutely need to obtain your credit reports from the three major credit-reporting agencies (Experian, Equifax, and TransUnion). Fortunately, you can conveniently obtain all three of your reports online in only minutes.
1. With the reports direct from each bureau you will have access to a file number and a phone number needed for accessing customer service.
2. You will see the addresses for each creditor on the credit report. If it is not there, then you can call customer service to ask them to provide you with the missing information.
3. When you call the bureau you can ask them to provide you with the phone numbers for each of the companies showing on the credit report.
Tip! Your credit history will be damaged by bankruptcy; it will appear on your credit report for as long as 10 years.
- Get Updated Information. You need the most up to date information you can have when filing for bankruptcy.
1. Call each creditor and ask them how much is owed and for the address where payment should be sent.
2. If they don't handle the account, then ask them for the name and address of the collection agency that will take payment.
3. Call the collection agency and ask them how much is owed and for the address where payment should be sent.
4. When dealing with creditors and collection agencies don't let them bully you or upset you over outstanding balances. Just collect the information you need.
All you have to say is, "Thanks. I will call your company back soon regarding this matter." Don't give them time for a rebuttal - just hang up.
Tip! After declaring bankruptcy, your bank accounts will be closed, credit cards, and everything that has been bought on hired purchase, such as a car or a house will be returned to the owner.
If they push the matter, then only as a last resort tell them you will be filing bankruptcy. Give them the name and number of your attorney and end the call.
Some companies will take this as a reason to step in and offer a settlement to reduce the amount owed in order to get you to pay. And sometimes people do call creditors and suggest bankruptcy just for this edge in negotiating a settlement, even when they don't intend to file.
You absolutely don't want to use this tactic if you are going to follow through with the bankruptcy. They will try to default your bankruptcy petition if they can.
- Identify All Accounts. It is important to identify all of your accounts.
1. If you don't see a creditor or collection agency on the credit report you know for a fact you owe money to, then you need to find any billing statements or collection letters you may have received. These statements and letters will have necessary address information and phone numbers along with amounts still owed.
Tip! When you’re in a financial bind, bankruptcy is not the only way out. There are many alternatives to bankruptcy if you are willing to put out the time and energy. It could save you much unnecessary hassle.
2. If you have no such information, then try to skip trace online to locate these companies. I personally like using this site for look up:
http://www.bigbook.com/
You don't have to know what city the company is located in, but definitely try to find the state.
3. If that is still not helping, then you can also try the Better Business Bureau site:
http://search.bbb.org/search.html
- Make a list of accounts for your bankruptcy attorney. Your attorney will need the addresses, balances, and account numbers to complete the bankruptcy papers.
- If there are creditors that you want to continue paying, then it is very important at this time to tell your attorney that you want to offer reaffirming on the debt. The attorney will then send the offer to the creditors you have selected who must accept it. Then the judge must accept the offer too.
The creditors will continue reporting the balance owed and show the status "reaffirmed" on your credit report.
- All other creditors depending on the bankruptcy:
1. Chapter 13. Once discharged then the balance will show as zero. The public record listing will remain 7 years from the file date. The accounts included in bankruptcy will remain on your credit report 7 years.
Tip! If you're recently recovering from bankruptcy, the only thing that matters is if you can get approved at an interest rate you can afford through a lender that reports to all three national credit reporting agencies. So you should only consider lenders that are bankruptcy friendly.
2. Chapter 7. Once discharged then the balance will show as zero. The public record listing will remain 10 years from the file date. The accounts included in bankruptcy will remain on your credit report 7 years.
For further information on reporting periods please review the Fair Credit Reporting Act at the Federal Trade Commission web site, www.ftc.gov. Other recommended reading is the staff opinion letters regarding reporting periods.
- Usually prior to filing bankruptcy defaulted accounts go into collection or charge off status. The creditor stops reporting account information to the credit reporting agencies and turns the defaulted account over to a collection agency. The collection agency then picks up on the collection efforts and will from that point on report account information to the credit-reporting agency. The creditor is taken out of the loop.
Tip! It is true when they say that the bankruptcy laws can be rather complex. One of the most common is Chapter 7, which discharges all financial debts.
Because account information is now handled by collection agencies instead of creditors, by the time your attorney sends your creditors notice of the account being included in bankruptcy, it is typically no longer "in their system" to properly notify the Credit Reporting Agencies to update zero balance and include in bankruptcy status.
Creditors have the means and responsibility to manually update account information with credit reporting agencies. But at this point no one is requiring creditors to change their policy and address this issue. If you have a complaint, you can do the following:
- File a complaint with the Federal Trade Commission. They regulate the Credit Reporting Agencies.
- File a complaint with your attorney generals office.
- File a complaint with the regulating company over each of the creditors.
- Your bankruptcy attorney can file complaints against creditors who do not report accurately.
When creditors don't update account information with the credit reporting agencies, then you get an incorrect credit report that still shows you owe on the accounts in question, and that they are currently in collections or charge off status when in fact they are not.
The problem with this is that if you apply for new credit after your bankruptcy is discharged, then you are likely going to be declined because the new lender will assume that you still owe on the debt.
Tip! Chapter 13 bankruptcies act as sort of a consolidation loan in itself. Because the debtor is making payments on the owed monies, it does not have such a bad impact on the credit reports. But the individual does not have direct contact with the creditors and payments are distributed amongst them.
The clear, quick way to fix this problem is to:
1. Obtain a copy of your bankruptcy and discharge papers from your attorney or the courthouse. This may include a copy fee.
2. Make three copies of the section of papers that list all of the creditors and collection agencies that were included in the bankruptcy - usually this is called the Schedule F.
3. Forward these documents along with the discharge to all of the credit-reporting agencies (listed below) requesting that each creditor included in the bankruptcy be updated to properly reflect a zero balance with the status included in bankruptcy.
Tip! There are no after payments. Once your bankruptcy is discharged that is it, you are debt free.
Experian PO Box 2002 Allen, TX 95013
Equifax P.O. Box 740256 Atlanta, GA 30374
TransUnion P.O. Box 1000 Chester, PA 30374
4. Be sure when mailing correspondence to the credit reporting agencies to include a copy of your driver's license and mail "certified return receipt requested". This will ensure disputes are processed with little delay.
Finally, if you have a creditor or collection agency which is not honoring your bankruptcy and continuing collection efforts, then be sure to contact your bankruptcy lawyer. Give your lawyer the name and address of the company bothering you so that he or she can send them official notice. Follow up with the lawyer if the creditor persists in harassing you. It is a violation and they can be held accountable if they don't cease after notification of the bankruptcy.
As with all consumer issues, knowing your consumer rights throughout the bankruptcy process is essential. Taking a proactive approach at the onset of the process will help you on your "road to credit recovery".